RAP / CAPspace Tips for Bridge Operators

Note: This post is written from my role as a member of the TWICE CAPspace and Read Around the Planet Committee.

Did you know Read Around the Planet registration opens tomorrow?

With that in mind, here are two hidden or new features of CAPspace that are very helpful if you run a videoconferencing bridge and have lots of endpoints.

Super Fast Self-Certification

  • Already have a verified MCU and endpoints from last year?
  • Haven’t self-certified them yet for this year?

Here’s the easy way to self-certify:

  • Login to CAPspace
  • Go to My Equipment
  • Find your MCU in the list and click on it
  • Self-certify it
  • Automatically, ALL your endpoints will self-certify also! New as of August!

Then, of course, be sure to update any IPs or tech contacts that have changed for the endpoints.

Indicate the Test Call Contact

Ever connected to a RAP partner that has 3 or 4 or 5 tech contacts listed? Annoyed that you don’t know who to contact?

Start fixing this by marking the test call contact for your own units. This feature is new this week!

These instructions assume:

  • That you have multiple tech contacts listed on your equipment profile(s)
  • That those tech contacts have CAPspace accounts
  • That you created the equipment profile
  • That one of the other tech contacts on the equipment profile is the person who really does the test calls & connections

Ok, here’s what to do:

  • Login to CAPspace
  • Go to My Equipment
  • Click the name of an endpoint where you know the test call contact isn’t the person who created the equipment profile
  • On the left under Administration Tasks, choose Assign Primary Test Call Contact
  • Select the right person and update!

By default, the person who created the equipment profile is the Primary Test Call Contact. Use this new feature only if you need to change it.

For example, in my area, some of my coordinators do their own RAP registration, test calls and connections. In these cases, I want to mark that they are the main test call contact, not me.

Now, are you ready for Read Around the Planet registration to open tomorrow?!

About Janine Lim

Janine Lim, PhD, currently serves as associate dean for online higher education in the School of Distance Education at Andrews University, in Berrien Springs, MI. She and her team support over 200 online courses, provide training for faculty teaching online, and work with the campus infrastructure support of online learning. Her department also provides educational technology and Moodle support for faculty and students. In addition, Janine is responsible for the faculty and courses of the Consortium of Adventist Colleges and Universities. Janine has taught over 15 unique graduate educational technology classes online numerous times over the past 15 years, with some classes attracting participants from all over the world. Her undergraduate teaching includes social media courses for communication and digital media majors. Janine has served on the board of the United States Distance Learning Association since April 2015. Prior to her work at Andrews University, Janine coordinated distance education for 22 K12 school districts in southwest Michigan for 14 years. In that position, as one of the co-founders of TWICE, Michigan’s K12 Videoconferencing Organization, Janine has spearheaded popular international K12 videoconference projects such as Read Around the Planet and MysteryQuest. While still serving on the board of TWICE, she was instrumental in designing and implementing the CAPspace website for collaborative videoconference projects. Janine also served on a team of Michigan educational technology trainers providing a workshop called ATA Technology Academy. Her current online learning research interests include successful teacher behaviors, quality online discussions, and student activity patterns in self-paced courses.
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