Day 19: Information to Keep By the Video Conference Unit

This post continues our 20 Day Challenge to understand the technical aspects of videoconferencing, particularly the section on dialing.

Being organized and having quick access to critical information is essential to successful connections for teachers and students. Some of the following information can be easier to understand if you take a picture of it.

Key Information

  • IP Address of video unit
  • Tech Contact Info
    • of your network
    • of your vendor
    • of your regional support agency
    • of the place that you are trying to connect with

On Fridays, print a schedule of video conferences for that coming week with how they are connected and contact information.


  • Quick Setup Sheet for Video Conference Unit
  • A picture of how everything is connected
  • A note that explains to to get the tv to the correct channel or the projector on the correct input.
  • Remotes–>video conference unit, television, projector, etc.
  • Where to get extra batteries for the remote
  • Remote Control Quick Reference Guide

Your Turn

What do you keep near your video conferencing unit? Where do you keep your remotes?

Team-written by Janine Lim, Shane Howard, and Roxanne Glaser. The opinions expressed in these posts are based on our collective video conference experience connecting classes across multiple networks to connect them to zoos, museums, experts and other classes during the past 10 years. This series of posts reflects our usage and understanding, not that of any vendor or manufacturer. No one is paying us to write these. We are just sharing what we have learned.


About Janine Lim

Janine Lim, PhD, currently serves as associate dean for online higher education in the School of Distance Education at Andrews University, in Berrien Springs, MI. She and her team support over 200 online courses, provide training for faculty teaching online, and work with the campus infrastructure support of online learning. Her department also provides educational technology and Moodle support for faculty and students. In addition, Janine is responsible for the faculty and courses of the Consortium of Adventist Colleges and Universities. Janine has taught over 15 unique graduate educational technology classes online numerous times over the past 15 years, with some classes attracting participants from all over the world. Her undergraduate teaching includes social media courses for communication and digital media majors. Janine has served on the board of the United States Distance Learning Association since April 2015. Prior to her work at Andrews University, Janine coordinated distance education for 22 K12 school districts in southwest Michigan for 14 years. In that position, as one of the co-founders of TWICE, Michigan’s K12 Videoconferencing Organization, Janine has spearheaded popular international K12 videoconference projects such as Read Around the Planet and MysteryQuest. While still serving on the board of TWICE, she was instrumental in designing and implementing the CAPspace website for collaborative videoconference projects. Janine also served on a team of Michigan educational technology trainers providing a workshop called ATA Technology Academy. Her current online learning research interests include successful teacher behaviors, quality online discussions, and student activity patterns in self-paced courses.
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